Cover My Mental Health provides actionable tools toward overcoming insurance obstacles to mental health and substance use (MH/SUD) care. Our resources include template letters, talking point scripts, worksheets, and action plans.
These downloadable letter templates provide concrete initial steps and encouragement that an insurer’s obstacles or denials are not the last word on an individual’s access to care, such as:
• Denials for “not medically necessary”
• No in-network provider available
• Denials of telehealth care
Guidance for further escalation is also provided, such as insurance company complaints, state and federal support resources, regulatory complaints, appeal filings and litigation.
