Questions? We have answers.

The resources listed here are a sample of the articles, podcasts, and other useful material available to our members via our Resource Hub.

Join today to access our hub and other benefits.

Account

How long is the free trial?

We offer a free trial to our Premium membership for 3 months. After your 3 free months, you have the option to continue with full access to the OPLM community and its benefits with our Premium membership for $49/month. Or choose our Basic membership with limited free access to Speaker Talks and the Resource Hub.

How much does a membership cost?

Our Premium membership is $49/month, after your free 3 month trial period. We do offer a Basic free membership.

I am worried about privacy — is your service anonymous and do you share my information with other companies?

OPLM always respects the privacy, security and anonymity of each member and all participants. We never share personal information about our members with any outside party, company or service. Only members have access to the Zoom information and community. However, we cannot guarantee your complete privacy if you choose to show your face and name in the meetings or community. Members who are worried about privacy can choose to hide their video and use an alias name on their membership profile and Zoom ID. Please review the Privacy Policy before joining.

I have been locked out of my account

Please contact [email protected] – we are always here to help!

What if I want to cancel?

You may cancel at any time. We believe OPLM is a form of self-care and supports healthy family dynamics. You can always stay a free member and have access to our live Speaker Talks and limited access to our Resource Hub.

What is your refund policy?

We do not offer refunds generally, but please reach out if you are not satisfied or are having issues and we will try our best to resolve concerns so you can find the resources and support you need.

Why do I need to enter my credit card for my trial membership?

We offer a 3 month free trial, but request your credit card information to verify your membership. You can cancel at anytime during the first 3 months with no questions asked. Once the free trial period concludes, your credit card will be charged, unless you choose the Basic free membership.

General

Are you trained therapists, psychologists or doctors?

No, we are a support group platform. Our Peer Parents are parents like you, who facilitate the support groups and have shared experiences. Please know this is not group therapy, and we are not therapists.

Are your meetings recorded?

Only our Thursday Speaker Talks and Monthly Expert Panels are recorded, to give members the opportunity and benefit to rewatch a talk or panel, or watch a speaker that they missed. We never record any other support groups so that participants will feel free to share.

Do you offer financial support?

Yes, we offer reduced memberships to parents and families who need support. See Financial Aid.

How do I become a member?

All members are offered a free three month membership that includes all the benefits the platform offers. After your 3 free months, you have the option to continue with full access to the OPLM community and its benefits with our Premium membership for $49/month. Or choose our Basic membership with limited free access to Speaker Talks and the Resource Hub. Join for Free Now.

I am in crisis. Can you help?

We are not therapists, psychologists or doctors. If you are experiencing an emergency, please call 911. Also note we have a crisis hotline page. Please note our member support staff can only refer you to the best of their ability.

Is OPLM anonymous? Are your support groups anonymous?

Yes. The safety and anonymity of our members is sacred. Each person decides for themselves what their username is and how much personal information to share.

What does “donate a membership” mean?

YYou can donate a membership to someone you know who may benefit from our community. You can also donate a membership as part of our financial aid program to help us support those who may not have the financial means for membership. Donate Now.

Meetings

Are your support groups 12 step meetings?

No, we are not a 12 step program. We do not promote a particular program or path of recovery, we are all inclusive and believe that one size does not fit all.

Do I have to share my face or video during support groups?

No. Sharing your video is optional, as is sharing your story and participating during support groups.

How do I become a Peer Parent?

Peer Parents are our support groups facilitators. They are parents who have lived similar experiences. Learn more about how you can become a Peer Parent.

How many support groups can I attend?

As many as you would like! We encourage you to explore our numerous offerings. One of our sources of pride is that we are able to offer meetings multiple times a day, in the hopes that we are there during your time of need. See our Support Group Schedule.

What is the format of these support groups?

Our support groups are an hour long. They start with the group agreements, meditation, and an opening statement. Next, an opening topic is brought forth by the Peer Parent where they share their thoughts, feelings, or experiences on that topic and then the floor is open to all parents to share. We close with a reading and farewell. Our support groups end 5 minutes before the hour to allow individuals to be on time for a next appointment.

Which support groups can I attend?

General support groups are open to all members. You can also join experience-specific groups that you identify with, such as our Mens’ Meetings or the Families with Kids in Sober Living and Alumni Programs group. We are always expanding our offerings. Have a need for a support group that is not being met? Reach out to us at [email protected].

Need Help Now: Let us point you in the direction of other resources. If this is an emergency, please call 911.
If you or someone you know is in crisis, call the Suicide and Crisis Lifeline at 988.